friends of pico.
FAQ
What is friends of pico?
It is our way to show you our appreciation and reward our wonderful, loyal and supportive community of jewellery lovers!
How do I join?
If you already have an account with us you are already part of friends of pico, just log in to your account and tap on the "Rewards" button on the bottom right corner of our website. Surprise, there's 20 points waiting for you!
If you don't have an account with us, tap the avatar icon on the top right corner of our website and create an account. Then tap on the "Rewards" button on the bottom right corner of our website. You are automatically rewarded 20 points when you sign up!
How do I earn points?
You can earn rewards by completing different activities such as referring your friends, following us on Instagram or placing orders. Navigate to the Ways To Earn section on the Rewards tab to see all ways you can earn points. When placing orders, ensure you are signed into your account as points can't be rewarded to guest checkouts.
How do I redeem points?
When you collect 150 points you will be able to unlock the first reward! All available rewards will be listed on your Ways to Redeem tab. You can exchange points for Free Shipping or for a cash discount to save on your next pico. order! Choose your reward and you will be given a coupon code to use at checkout. You are able to use one Rewards voucher code per order. Rewards voucher codes cannot be used in combination with other offers & promotions.
How do I view my point balance?
You can view your point balance and all your available rewards on the Rewards tab when you are signed in. Your points do not expire. Points are deducted for any returns.
How do I refer a friend?
Sign in to your account and navigate to your Rewards tab, scroll to the bottom where you will see your unique link. You can copy and send this link to your friends & family via whatsapp, text, email, as well as post on your social media channels or any other way you wish. The more friends you refer the more savings you'll receive.
For every friend that places an order above €80 with us you will receive €15 in credit. Each of your friends will receive a 15% discount code via email which they can redeem on their first order above €80 with us. They must be a new customer who hasn't shopped with us before, not even as a guest.